CAREER

Freelance UX Writer 2020-present

Gumtree; Cemantica; Meta; Cynergy Bank; Thales; Orange Business Services; Deployflow; Teya; RVVUP; AI Foundry; DigitalWell

• UX: app, platform, website, UX copy style guide creation, audit

• Other short form: help guides, training decks.

• Regular collaboration with design, brand and regulatory teams.

Freelance Tech Copywriter - 2017-present 

Verax; SAP Fioneer; Planet; Cemantica; Seenit; WorldFirst; Adobe; Salesforce; LinkedIn; Kalyera; AuthSignal; YSPR; Fluenccy; Enhalo, Fitch Solutions, Cloud Conformity

• Long form: blog articles, industry reports, case studies, eBooks, press releases.

• Short form: product copy, nurture emails, ads, scripts.

• Independent research, interviewing, working to style guides and briefs.

• Regular collaboration with marketing, product and leadership teams.

• CMS management, tone of voice development, editorial management. 

Freelance Proofreader & Copy Editor - 2017-present

Children’s Occupational Therapy; Hamish Hendry

• Formatting, proofreading and editing formal reports and confidential legal documents.

• Editor for Hamish Hendry’s third book discussing yoga philosophy.

Account Manager - 2011-2017

Zayo Group; Optimity; Dialogue Communications

• Nurturing neglected and dissatisfied clients through close consultation with key stakeholders.

• Proactively seeking new product knowledge and industry trends through independent research and maintaining strong internal and external relationships.

• Accountable to revenue, GM and/or GP targets, and churn rates on monthly or quarterly basis.

TOOLS & PLATFORM KNOWLEDGE

Miro, Sketch, Figma, Frontitude, Google Workspace, MS Office, CMS (Webflow, Forestry, Squarespace, Fitch), Hubspot

EDUCATION

Queen Mary, University of London, 2008-2011;

Journalism and Contemporary History (BA), 2:1

Watford Grammar School for Girls, 2000-2007; 

A Levels: English Literature, Film Studies, History, Politics

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