CAREER

Freelance UX Writer & B2B Tech Copywriter - 2017-present

Projects: Meta; Cynergy Bank; Adobe; Salesforce; LinkedIn; OBIE; AI Foundry; Thales; Orange Business Services; DigitalWell; Vice

Companies: SAP Fioneer; WorldFirst; RVVUP; Kalyera; AuthSignal; YSPR; Fluenccy; Teya; Enhalo, Fitch Solutions, Cloud Conformity; Dashbird

Long form: blog articles, industry reports, case studies, eBooks, press releases.
Short form: UX, website, FAQ/help guides, pitch decks, product, nurture emails, ads, scripts.
Independent research, interviewing, working to style guides and briefs.
Regular collaboration with design, marketing, product and leadership teams.
CMS management, tone of voice development, editorial management.

Freelance Proofreader & Copy Editor - 2017-present

Children’s Occupational Therapy; Hamish Hendry

Formatting, proofreading and editing formal reports and confidential legal documents.
Editor for Hamish Hendry’s third book discussing yoga philosophy.

Account Manager - 2011-2017

Zayo Group; Optimity; Dialogue Communications

Nurturing neglected and dissatisfied clients through close consultation with key stakeholders.
Proactively seeking new product knowledge and industry trends through independent research and maintaining strong internal and external relationships.
Accountable to revenue, GM and/or GP targets, and churn rates on monthly or quarterly basis.

Freelance Restaurant Reviewer - 2010-2012

View London

Writing restaurant reviews according to the style guide.

Editoral Intern - 2011

Stylist Magazine

Content research, writing copy from transcripts and interviews.

TOOLS & PLATFORM KNOWLEDGE

Miro, Sketch, Figma, Frontitude, Google Workspace, MS Office, CMS (Webflow, Forestry, Squarespace, Fitch), Hubspot

EDUCATION

Queen Mary, University of London, 2008-2011;

Journalism and Contemporary History (BA), 2:1

Watford Grammar School for Girls, 2000-2007;

A Levels: English Literature, Film Studies, History, Politics

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